The End Of Online Shopping -The Future Of New Retail In An Always Connected World

The End of Online Shopping: The Future of New Retail in an Always Connected World describes how the smart, the sharing, the circular and the platform economy are shaping a new era of always connected retail. Retailers urgently need to innovate if they want to stay relevant in a world dominated by marketplaces and sharing platforms. The book contains inspiring examples from different industries — which include the usual suspects such as Amazon, Alibaba and Google, but also local start-ups — and covers all aspects of the customer journey, from orientation and selection to delivery. The End of Online Shopping provides an excellent overview of shopping trends and developments worldwide and offers readers indispensable insights into the future of retail.