| Weight | 384 g |
|---|---|
| Dimensions | 22 × 16 × 2.1 cm |
| Publisher | MHE |
| ISBN | 9.78936E+12 |
| Language | English |
| Pages | 398 |
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Service Management 9ed
Learning about the growing field of service operations management requires a textbook that embraces all service industries and addresses the most recent trends. The ninth edition of this text continues to acknowledge and emphasize the essential nature of service management. It maintains the engaging literary style of the prior editions and makes extensive use of examples. Emphasis is focused on the necessity for constant improvement in quality and productivity to effectively compete in a global environment.
Original price was: ₹1,020.00.₹816.00Current price is: ₹816.00.
Availability: 3 in stock
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